Legal
Privacy Policy
Effective date:
ConnectX Inc. ("ConnectX", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Information you provide directly:
- Account data — your name, email address, and password when you register.
- Profile data — your role (Student or Teacher), institution, and any additional information you add during onboarding.
- Content — courses, assignments, submissions, announcements, and messages you create or send on the platform.
Information collected automatically:
- Usage data — pages visited, features used, and interactions with the platform.
- Device data — browser type, operating system, IP address, and referring URLs.
- Cookies and local storage — we use these to maintain your session and remember your preferences.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account and authenticate you securely.
- Provide, operate, and improve the ConnectX platform and its features.
- Personalize your experience and surface relevant courses and content.
- Send transactional emails such as email verification, password resets, and important service notices.
- Monitor platform usage to maintain security, prevent abuse, and debug issues.
- Comply with legal obligations.
We do not sell your personal data to third parties, and we do not use your data for advertising purposes.
3. AI Features and Your Data
ConnectX uses AI-powered features (such as AI pair programming assistance) to enhance the learning experience. When you interact with AI features:
- Your inputs may be sent to a third-party AI provider (such as Anthropic) to generate responses.
- We do not use your content to train AI models without your explicit consent.
- AI providers we work with are bound by data processing agreements that restrict their use of your data.
4. Sharing Your Information
We may share your information with:
- Service providers — trusted vendors who help us operate our platform (e.g., hosting, authentication, email delivery). They are only permitted to use your data to provide services to us.
- Institutions — if you access ConnectX through an educational institution, certain data (such as grades and assignment completions) may be visible to authorized instructors or administrators within that institution.
- Legal requirements — we may disclose your information if required to do so by law or in response to valid legal process.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance reasons.
6. Security
We take the security of your data seriously. We use industry-standard practices including encrypted connections (HTTPS), hashed passwords, and role-based access controls to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
If you believe your account has been compromised, please contact us immediately at marrowxhq@gmail.com.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your personal data (subject to certain legal obligations).
- Export your data in a machine-readable format.
- Object to certain processing activities.
To exercise any of these rights, contact us at marrowxhq@gmail.com.
8. Cookies
ConnectX uses cookies and similar tracking technologies to maintain your authenticated session and store your preferences. You can configure your browser to refuse cookies, but doing so may prevent some parts of the platform from functioning correctly.
9. Children's Privacy
ConnectX is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected such data, we will delete it promptly. If you believe we may have data from a child under 13, please contact us at marrowxhq@gmail.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, where appropriate, notify you by email. Your continued use of ConnectX after any update constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
- Email: marrowxhq@gmail.com
- ConnectX Inc., Engineering Education Platform